Tuesday, December 24, 2019

An Allegorical Reflection on the Mexican Revolution

An Allegorical Reflection on The Mexican Revolution Gender, Agency, Memory, and Identity in Like Water for Chocolate Leah A. Cheyne, barwench99@hotmail.com April 30, 2003 Alfonso Arau’s Like Water for Chocolate (1993) can be read as an allegorical examination of the Mexican Revolution, tracing the effects of the conflicting ideologies underlying the revolution through the displacement onto the family structure. At once removed and central to understanding the narrative, this portrayal of the Mexican Revolution valorizes and romanticizes the contributions of women. It both informs the spectator that this is at once a historical reenactment of the Revolution at a microcosm level, the family, and through the family constructs a†¦show more content†¦While this accentuates the sexual, especially with Gertrudis’ liberation from the hacienda after her consumption of the â€Å"quail in rose pedal† meal, violent attacks on Rosaura, and various encounters between Tita and Pedro, it also â€Å"constructs a general sense of folkloric and historical depth through placement within the context of the Mexican Revolution and through on going references to traditional Mexican cuisine.† (Haveli-Wise 123) In this sense, â€Å"magic realism† prefaces the melodramatic moments through gastronomic interior spaces that enable â€Å"different women’s voices heard, and revitalizing identity—both personal and collective—as a social and national cultural construction.† (Zamudio-Taylor 45) In considering both the novel and film as primarily concerned with feminine identity and female contribution to the formation of the Mexican national identity, it is important to raise several questions. Who has agency throughout the texts? To what extent is this agency beneficial? How are the crises resolved? What has been altered or omitted in the adaptation from novel to film? How is ideology infused in the texts? How does this comment upon the cultural dynamics of modern Mexico? Each of these questions require scrutinizing the texts in order to determine the relevance of the revolutionary ideals and a feminine notion of mexicanidad. The use of traditional resources has the potential to become

Monday, December 16, 2019

Definitions of Writing My Paper

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Sunday, December 8, 2019

Complementary Services and Products

Question: Discuss about the Complementary Services and Products. Answer: Introduction Hotels are the establishments which offer the paid lodging and generally complementary services and products to the customers, and are ubiquitous, as well as, represents the hospitality industry. The hospitality industry particularly the hotel industry is observed to be the most lucrative enterprises globally and with the increasing global growth, the hotel industries are found to be continued as warrants and positive introspective scrutiny. It has been observed that the most important component of the hotel industry is the hospitality factor, also known as the service (Akova, 2015). The hospitality factor or service is paramount and is above anything else. One can form the most beautiful and attractive hotel having the most amazing parameters and features, but if the services to the guests are not good, the hotel industry will fail undoubtedly. Hence, hospitality factor or services is an important parameter in determining the growth of the hotel industry (Kattara El-Said, 2013). I have been employed as a consultant by a hotel named Colony inn, which provides various facilities and services to the consumers like accommodation, entertainment, food and beverages, gaming, spas, meetings, events, and some related products. Authentic hospitality and high customer satisfaction are the key components of this hotel industry. Hence, in this business report, the methods and ways of incorporating the concept of home to market the services and to hospitality experience of the hotel industry will be discussed associated with its positive outcomes. Concept of home to deliver the hospitality experience Hotels are focused on fulfilling the number of roles in the society and serve several services to the consumers. For several vacationers and travelers, a hotel is considered as a home away from their home. The main purpose and role of hotels is the provision of the shelter, refreshment, food, and various similar goods and services to the travelers, which are offered on a commercial grounds that are customarily equipped within the households but are unavailable to the individuals who are on a journey and away from their home. Historically, the hotels are found to serve various other functions like serving as centers of business exchanges, sociability, decorative showcases, places of deliberation and public assembly, vacation spots, political headquarters, as well as, temporary residences. Moreover, a broad range of various social and meeting procedures and activities are also conducted in a hotel like meetings, weddings, trade shows, family reunions, and conventions (Knutson, Beck, Ki m, Cha, 2008). The hotel can be described as an establishment that is held out by the owner or proprietor as a provision or offering of the sleeping accommodation to the individuals who are capable and willing to spend a reasonable sum or amount of money for the various facilities and services that are being provided to them in the hotels. Various services and facilities can be housed or offered to the individuals in a hotel like guestrooms, fitness and spa facilities, meeting rooms, bars, restaurants, casinos, business centers, and parking facilities. As there is the evolution of the hotel restaurant in the marketplace, it is very important for hotels and restaurants to become more distinct and competitive in the marketplace for gaining a competitive advantage over others in the market. Various concepts and ideas have been utilized by several hotels and restaurants for increasing the hospitality experience and services provided to the consumers. The concept of home is observed to be widely used by various hotels for providing their services to the consumers and delivering their hospitality experience, which in turn, provides a competitive advantage to them (Geieregger Oehmichen, 2008). Hence, the utilization of the concept of home by the hotels can help in gaining competitive advantage and providing good services and experiences to the consumers. The concept of a home in the hotel industry: One of the most adherent developing sectors related to the economy in the present times is the hotel industry. It alone is emerging and multi-dollar enterprise. The hotel industry is the never boring, inspiring, as well as, the platform that offers various unlimited services, opportunities, and facilities to the consumers. Hotels tend to provide the precise and modern facilities, services, experiences to their guests. Guests are considered to be individuals who are on a vacation or tour and away from the homes. Thus, it has generated a feeling that the hotel industry should focus on providing the environment that is comfortable and homely to their guests (Kim, Palakurthi, Hancer, 2012). Service or Hospitality is the primary essence of the hotel industry .Guest service indicates attentiveness to the needs and requests of the guests. The good and effective quality service is the primary component for running a good hotel and this could be achieved through the creation of an environmen t and atmosphere for the guests that provides the feeling of being at home for the guests who are away from their homes (Lewinson Esnard, 2015). The primary focus of the hotel industry is to make their guests feel relaxed and comfortable while staying or residing in the accommodations provided by the hotels. To increase the hospitality experiences of the customers, various commercial hotels and others who provide accommodations are using the concept of home for offering their services and facilities. By using the concept of home, the hotels are successful in handling and providing the effective services to the customers and hence, establishing good relationships with the guests ("Current and Conventional Appraisal Trends in Hotels", 2016). Therefore, the incorporation of the concept of home by various commercial hotels and accommodation providers have increased the outcomes and services of the hospitality provided to their customers. Utilization of the concept of home by the hotels and other commercial providers: In the present times, a great change in the manner the individuals spend their vacations is observed. Nowadays, people want to spend the quality times with their families and friends while simultaneously they also want to explore the several tourist places and spots present across the world. Hence, as a result of this variation, the hotel industry throughout the globe is observed to have the unprecedented growth that also resulted in the enormous growth of the accommodation facilities by the hotel industries and other commercial providers. Comfortable hotels, as well as, accommodation facilities, have the major role in popularizing or generalizing any tourist destination (Mifflin Wilton, 2005). For instance, if the individual, who stays in the hotel and is far away from his/her home gets the opportunity of enjoying the same comfort and facilities as he gets at his home, then the individual will be bound to have an attachment to that particular place. While, on the other hand, if the individual ends up at a hotel or a place where the accommodation facilities or hotels are not satisfactory, the chances are that he/she might not return to that particular place. Hence, this is the major reason why certain accommodation facilities and hotels that provide the accommodation have utilized the concept of home in their offerings and shifted their primary focus on the provision of the maximum comfort and ease to their tourists and guests at a reasonable price. Various hotels have utilized the concept of the hotel by providing accommodations that are having extra benefits of having the library, study rooms, lounges, gym, cafes, personal bike, own cable TV, and Wifi. Additionally, many hotels and commercial providers are observed to provide the guests with the number of full-services that offers their guests to have access to the valet and laundry services, beauty salons, swimming pools, health spas, and fitness centers (Olsen Connolly, 2000). Extended-stay hotels are gen erally found to provide the guests with the accommodation that are fully equipped with the kitchens, have office space with telephone lines and computers, entertainment systems, fitness centers, and various other types of amenities. Thus, incorporating the concept of the home fully making the guests more comfortable and relaxed with the home alike environment (Geieregger Oehmichen, 2008). Moreover, all the suite hotels are found to offer a sitting or living room to the guests in addition to the provision of the bedroom in their accommodation facilities. Various hotels provide the services like housekeeping, laundry, and meals to their customers. While some of the hotels use the information technology for providing the home alike environment to their customers by using a wake-up system, providing video library, video cassette players, personal computers, multiple phone lines, voicemails, and electronic door locks. Hence, the incorporation of the concept of home by using various inno vation ideas, the hotels are successful in providing good services to their guests and make them feel living at a home away from home (Kam Fung So King, 2010). Hotels are designing in such a way to provide the residential feel to their guests and aim to provide a physical environment to their guests where they can feel secure, relaxed, comfortable, in short, they can have the feeling that they are at home. By designing their rooms to look like and provide the home-like environment as much possible as, the hotels and other accommodation providers are utilizing the architecture, as well as, design for adding value to the experience of their guests (Gyurcz-Nmeth, Horn, Friedrich, 2016). Recommendations Customizing the experience of services for hotel guests and tourists is another way of service innovation. By incorporating the concept of home, the hotel can positively impact the hospitality experiences of the guests. The major attribute, which is often looked by the travelers or guests in a hotel is the ability of the hotel to make their guests feel comfortable and relaxed while they are away from their homes on a trip. It has been observed that there increasingly, various hotels are utilizing the concept of home-like or residential design and style for accomplishing that task (Bluyssen, 2010). Moreover, the degree to which a hotel, both the public spaces, and guest rooms can make the tourist feel comfortable like at their homes have a great impact on the hotel experience of the guests. Hence, our organization can also widely use the concept of residential or home-like environment for increasing the hospitality experience of the guests. Various ways by which the organization can u tilize or incorporate the concept of hotel for the hospitality purposes include the idea of offering the furnishings that are rarely available in a hotel room like provision of the reclining lounge chair, television provided with a VCR, a big clock radio having a CD player with it, and provision of full-size appliances and utilities in the kitchen area to the guests. The bathrooms can be featured with the Italian marble floorings, and using the wallpapers that are typical or similar of the home design. Further, the concept called kid suites can also be employed, which is the room inside the room (Siguaw Enz, 1999). The main purpose of designing kid suite is mainly for the children, and it enables the vacationing parents accompanied by their children to have their privacy and own space, thus, providing the home-like environment. Further, the rooms can be provided with the personal computer, fax lines, multiple phone lines, and printers for the guests. The incorporation of the home l ike concept will increase the experience of the guests and will provide a competitive advantage to the organization over other in the market (Schall, 2003). Conclusion The main aim of the hotels and hospitality industry is to create an experience and environment for achieving a high level of customer satisfaction. The main focus is hence, on pleasing and providing the best services to the customer. Hence, for delivering and anticipating the needs of the guests during their stay at the hotel has propelled the hotel industry to provide the best and comfortable environment to their customers (Su, 2004). Therefore, the concept of home is widely incorporated by various hotels and other accommodation providers for making their guests feel satisfied and comfortable during their stays and to provide them the residential or homely environment. For enhancing the vacation experience of the guests, the guest and hotel rooms must be the source of the full entertainment, as well as, should be the sensory package, which is desired by the guests (Torres, Fu, Lehto, 2014). Thus, the concept of home is the innovative idea for creating a wonderful and meaningful hos pitality experience for the guests and in turn, increases the customer satisfaction. References Akova, O. (2015). Satisfaction and turnover intent: a study at five star hotels in Istanbul.Pressacademia,2(4), 378-378. Bluyssen, P. (2010). Towards new methods and ways to create healthy and comfortable buildings.Building And Environment,45(4), 808-818. Current and Conventional Appraisal Trends in Hotels. (2016).Irjeis,2(7). Geieregger, E. Oehmichen, A. (2008). A home for the modern nomad: Extended stay hotels.Journal Of Retail Leisure Property,7(3), 216-233. Gyurcz-Nmeth, P., Horn, N., Friedrich, N. (2016). Analyzing Hotel Innovation Behavior in the Balaton Region of Hungary to Identify Best Practices.Nae Gospodarstvo/Our Economy,62(3). Kam Fung So, K. King, C. (2010). When experience matters: building and measuring hotel brand equity.International Journal Of Contemporary Hospitality Management,22(5), 589-608. Kattara, H. El-Said, O. (2013). Customers' preferences for new technology-based self-services versus human interaction services in hotels.Tourism And Hospitality Research,13(2), 67-82. Kim, Y., Palakurthi, R., Hancer, M. (2012). The Environmentally Friendly Programs in Hotels and Customers' Intention to Stay: An Online Survey Approach.International Journal Of Hospitality Tourism Administration,13(3), 195-214. Knutson, B., Beck, J., Kim, S., Cha, J. (2008). Identifying the Dimensions of the Guest's Hotel Experience.Cornell Hospitality Quarterly,50(1), 44-55. Lewinson, T. Esnard, A. (2015). Resource Accessibility and Walkability Among Older Adults in Extended-Stay Hotels.Journal Of Housing For The Elderly,29(4), 396-418. Mifflin, E. Wilton, R. (2005). No place like home: rooming houses in contemporary urban context.Environ. Plann. A,37(3), 403-421. Olsen, M. Connolly, D. (2000). Experience-based Travel: How Technology Is Changing the Hospitality Industry.Cornell Hotel And Restaurant Administration Quarterly,41(1), 30-40. Schall, M. (2003). Best practices in the assessment of hotel-guest attitudes.The Cornell Hotel And Restaurant Administration Quarterly,44(2), 6. Siguaw, J. Enz, C. (1999). Best Practices in Hotel Architecture.Cornell Hotel And Restaurant Administration Quarterly,40(5), 44-49. Su, A. (2004). Customer satisfaction measurement practice in Taiwan hotels.International Journal Of Hospitality Management,23(4), 397-408. Torres, E., Fu, X., Lehto, X. (2014). Examining key drivers of customer delight in a hotel experience: A cross-cultural perspective.International Journal Of Hospitality Management,36, 255-262.

Sunday, December 1, 2019

Report on Case Study an Example by

Report on Case Study Within a given workplace environment it is every managers desire to get the best out his or her employee(s) have a job done in a desired manner. Its the efficiency as well as effectiveness of employees in terms of output that determine the overall output of an organization. However, it is not an easy task to achieve if the morale of employees is downward they do not feel motivated (Adair, 1996:2). Motivation can generally be defined as the innate forces within an individual that drives his or her and as such influences the path, intensity and his or her persistence toward voluntary behavior. Morale on the other hand refers to the level of confidence or an employee(s) level of optimism toward performing a task. An employee with high morale is a motivated one and vice versa. Need essay sample on "Report on Case Study" topic? We will write a custom essay sample specifically for you Proceed Motivation forms one of the essential component drivers in individual performance and behavior and as such is considered as an integral part of the engagement level of the said employee (Allison: 236). For any organization to be competitive one of the key indicators is normally an engaged workforce however, it is not easy to motivate an employee rather it is a near impossibility. All that is possible is how to influence the motivation of an employee. The search to have a motivated workforce that is very engaged in its work has become very challenging indeed. There seems to be a lack of understanding of how employers can motivate their staff. This paper thus concerns itself with the task of improving motivation and morale. It draws relevance from various researches while also taking into consideration a case study and answering questions posed about motivation. Firstly, I will discuss the various individual characteristics that are likely to influence the behavior of a member of staff. For instance, the level of self-esteem would be influential on the behavior of staff. Self-esteem is one of the indicators that would impact on the performance as well as behavior of a staff member. Self esteem can be defined generally as the amount of value an individual attaches or rather places on themselves. There are two kinds of self-esteem; Low and high self esteem. A high self-esteem staff is one who places a lot of value on him or herself, while a person with low self esteem place or attaches very little on him or herself. It is usually not very easy and at certain times impossible for any individual to remain unmoved and indifferent to information that has a bearing on their self-esteem. Instances of a decrease or increase of the level of self-esteem have resulting emotional reactions. These resulting strong emotional reactions may cause a staff member to either be receptive or very unreceptive to others and might to a certain degree affect their level of performance within the workplace. Besides, the fluctuations in the level of self-esteem may coincide with success or failures. Employees with a high self esteem are likely to give better output in terms of job done but may also be affected.. Self esteem may also make employees develop social groups that would hinder effective interaction between employees. The other individual characteristic that will definitely affect behaviors of staff within a given workplace is that of attitude. Attitude can basically be defined as the hypothetical construct representing a persons preference and/dislikes for a particular thing. There are three kinds of attitude; positive, neutral and negative. In certain instances people can become very ambivalent about objects that they are neither positive nor negative about the particular item. A persons attitude is born out of his or her personal judgment of a situation, place or thing. A negative attitude would be a hindrance to good performance level. Another characteristic that would influence the behaviors of staff member is the social behavior. There are basically two types of social behavior i.e. pro-social or antisocial. The pro-social employee is able to interact freely and communicate effectively with the rest while an anti-social one will not. It is of great importance for an employer to have a clearer understanding of his or her employees as well as perception so as to be able to influence their motivation. This is because human beings are different and their needs and expectations vary like their personalities. Considering Maslow needs hierarchy theory, every individual is triggered virtually by more than just needs but rather these needs come at varying hierarchy with vary effect on the individuals particular behavior. According to him, the hierarchy model theory pursues a holistic path, with the idea of merger the long list of needs into five fundamental categories of hierarchy The psychological needs in this case include such things like water, air, food shelter among many others and are usually at the base of the pyramid. However, individuals are different and due to the difference in personality would mean that there would b e differences of the individuals preferred physiological needs in order to priority would be important. Since you might want to promote someone by giving him or her physiological need she does not prefer. The next level is that of safety needs which involves an individuals desire to be in secure and stable environment with the absence of pain, illness or threat to his or her life. According to Maslow, human beings are motivated by various needs but the origin is usually the lowest unsatisfied need at that particular ((McShane, 2007:100). At the initial stage the physiological needs are to be first satisfied to as to move up the hierarchy. This means that the physiological needs do then become the primary motivator to every employee. It is then of great importance for every human resource management/employer to understand to help them satisfy their primary needs that would be primarily motivate them toward high level of performance. Even though it is not always easy for people to always this needs hierarchical theory model in satisfaction of needs, it however presents a good case to launch form. For instance, the realization that one would actually self actualize even in a place considered insecure can offer better explanation to employers to help them understand the various employees within their workplace so as to get the best out of them in order to optimize their potential and increase productivity. Moreover, it can take like forever for one to satisfy his or her needs and the needs keep on changing with time meaning without a better understanding as well as perception it is not possible to influence the level of motivation. The third aspect of the article that would tackle involves the values that would affect productivity as well as satisfaction (Allison: 237). In essence the values that affect the level of productivity are usually directly or indirectly with the management but effectively with the employees. A highly motivated employee would most likely give his or her best to help push up the level of production. Equally an employee with high morale would be driven to exert his or her effort to ensure that the task assigned to him or she is effectively and efficiently performed. On the other hand, when these two aspects are missing it is not possible for the employees to give their best. When it comes to the level of satisfaction there are two basic values that are related to satisfaction are expectation as well as needs of an employee. Expectation can be defined as the value of any opportunity, which a person attaches to something and is dependent on some contingent event. According to a theory on expectation the basis of interest is effort, a persons real exertion of energy. This theory states that the action of an individual in a given workplace is greatly dependent on the expectation that an act will result in an outcome and on the attractiveness of the outcome to the given individual (McShane, 2007:89). This theory suggests that an employees motivation is usually influenced by all these factors of effort-to-performance expectancy, outcome valence and preference to outcome expectancy. In the event that any of these components weakens, so does the level of satisfaction of the individual, which in effect results in depleted level of motivation. On the other hand needs are necessities that an individual requires to live a sustainable life. A persons needs are buttressed through the process of learning especially during childhood, parental styles and the social norms. As was put forward by one psychologist known as David McClelland there are various needs which include; need for achievement, need for affiliation, need for power among others. Individuals who have a strong desire to achieve always want to attend reasonably challenging tasks through their individual effort. This various needs affect people in various ways, as an individual would only be satisfied if for instance his need for affiliation, power or achievement is fulfilled. Both needs and expectations have a great bearing on the level of productivity in an organization. When individual needs as well as expectation are used they tend to be very responsive and feel more motivated tasks given to them thereby increasing their level of productivity, which translates to high level of production for the organization, by its employees. The fourth question that I will discuss borders on the various basic motivation concepts that are normally considered relevant to every organization. According to Fredrick Hezberg there are theories of motivation; hygiene theory and motivation theory. In his argument to advance motivational theory, they involve what are referred to as the hygiene factors that encompass the work as well as organizational environment. Hygiene factors cover the organization, the policies and the administration of eh company, the type of supervision, which encompasses, leadership and management that employees perceive while at the work place. Additionally, such aspects like salary and wages, status of the employee within the organization, job security, the prevailing conditions at work as well as interpersonal relations between the management and the rest of the workforce (employees). These do not necessitate employee motivation, but their essence will surely lead to a high level of dissatisfaction of th e employee. The other aspects include; achievement, recognition, personal growth or advancement and interest in job. In his prospective Hezberg argued that both the two approaches must be carried out simultaneously so as to alter the aim of employee motivation. In effect he suggests that employees ought to be treated in the best way possible to limit the level of dissatisfaction. Thus, motivation is about inducing employees to move in a certain way toward goal specifically stated by the organization. The goals as well as the motivation must be in tandem with the corporate policy of the organization. They must be designed to favor the situation and to the company. When an employee talks about personal growth he or she is looking for the chance to progress within the social, economical, spiritual as well as political growth. When the organization offers employees the chance to advance, like for instance to enter into a managerial position, they are likely to work hard. When employees feel their job is safe and are comfortable with the wages they get and consider their status as well as salary as fair they are likely to have high morale. In instances where employees make employees feel as partners in the organization. For instances, the management shares successes as well as the failures and involves the employees in decision they would feel proud and motivated. Even though money seems to b e the greatest motivator there are other aspects that cannot be ignored. Semlers approach as concerns seems to work a little bit. For fact he is incorporated a few aspects of employee motivation in his management style. For instance, in this case he motivates employees by offering their autonomy in decision-making. This has a two-fold effect one, the employees feel they own the company and as such anybody who owns something will always want the best for it. It means every decision the employees make should be in the interest of the company. However, the level of autonomy that he is offered is too much as the employees run and make virtually every decision. What he should do is first to reverse the system by having representatives of employees or doing regular sampling on the kind of policies the employees want formulated then discuss them at board level. If semler really wants to uncover gold then he needs to try other approaches and integrate them with his. Secondly, instead of just leaving the entire decision making process to the employees and overturning earlier discussions made by employees he should offer the employees a chance to move up in the rank to management level. For one right now the employees might not really want to grow, since there might not be any need if the managers can be overturned and the employees becoming their supervisors. Taking into consideration theory X which believes that any given set up is inherently distasteful and that people are equally inherently lazy and unambitious and then with theory Y where it is believed that everyone enjoys working, it is as natural as play, which Semco seems to be applying. Theory Y is very good on its own but something you might find some employees who are inherently lazy so some fear needs to be instilled in their either through supervision or nay other such measure. The management of Semco can as well employ the theory of motivation based on an entrepreneur mindset. This theory would go beyond merely sharing profits and stock option with them. It encompasses the management instilling the feeling that they are partners and not just employees. Currently, the autonomy given the employees may not be enough, the management must demonstrate leadership and be involved in decision making too. Finally, the management needs to have a better understanding of every employee within the workplace as some of them may have needs and expectation beyond mere salary likes. The effect of employees raising their own salaries may also not work. For example, the employees may be too scared of raising the salary to a satisfactory level as their accounts would be reviewed later, additionally; they might award themselves salaries they do not deserve. The salaries should be managed independently but the management needs to receive recommendation from the employees, which they will look into and make considerations. Conclusion Employee motivation remains a very significant aspect of management that any successful business or organization cannot just wish away. However, there is no single definite way to motivate employees, but rather a combination of many process. In essence any employer or manger cannot just pick on one single theory and expect to be very successful it may work for sometime and fail. He must first begin with understanding his/her employee(s). Anyhow, one of the most effective approaches would be hygiene theory approach, as it encompasses various aspects of employee motivation. Reference: Adair, John, 1996: effective motivation; how to get extraordinary results from everyone. Pan books UK, pg 2-14, 30 Allison James, Integrative Case Study B: What makes people want to come to work on Mondays? Australian Maritime College pg 236-237 Gary P. Latham, Christopher T. Ernst 19 May 2006 Center for Creative Leadership, Singapore University of Toronto, Canada James S, Ann Bruce, 2003, employee motivation, McGraw-Hill Roseville Australia, pg 1 McShane S. Travaglione T, 2007: Organizational Behaviour on the Pacific Rim.2nd McGraw-Hill Roseville Australia. Susan M Hearthfield, 2007 Trust Rules: The most important secret about trust, Pg 1)